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Midi Health Reviews

Insurance-billed video visits with menopause-trained clinicians, with prescriptions sent to your own pharmacy

Last updated: Nov 8, 2026

9.6/10Exceptional - our rating
Francheska Capistrano, Medical Content Reviewer

Reviewed for medical accuracy by Francheska Capistrano, RMT, MPH

Reviewed · How we review

Visit Midi Health

We may earn a commission from links on this page - it never affects our rankings (how we stay objective).

Accepts major insurance
Menopause-trained clinicians
Video visits

The bottom line

Midi Health is our top pick, and the best option on our list for women who want to use their insurance and prefer a real-time conversation with a menopause-trained clinician. It behaves like a specialist practice: longer visits, a full Care Plan that can include non-hormonal options, and prescriptions at your own pharmacy.

It is our top pick because it treats menopause as a specialty: menopause-trained clinicians, real-time visits and insurance billing put expert care within reach of most women with commercial coverage. The trade-offs are that it is less convenient than an appointment-free subscription and costs are harder to predict until you check your plan.

HRT carries real risks - including blood clots, stroke and breast-cancer considerations - and is not suitable for everyone, which a live visit is well placed to work through. Confirm your coverage before booking.

This review is general information, not medical advice.

What do Midi Health reviews say?

Midi Health reviews are mostly positive. It held 4.1 stars from 1,795 Trustpilot reviews when we checked on November 3, 2026, and all 46 of the newest reviews gave 5 stars - most often because a clinician listened and explained the options, often after other doctors had dismissed the patient's symptoms. The complaints are mainly about insurance billing: Midi's BBB profile lists about 175 complaints closed in three years, mostly over visits patients expected to be covered, copays and deductibles. Midi is BBB-accredited with a B rating.

Most praised

  • Feeling heard by the clinician (31 of the 46 newest reviews)
  • Finally helped after being dismissed by other doctors (11 of 46)
  • Easy scheduling and prescriptions sent the same day (9 of 46)

Most common complaints

  • Bills for visits patients thought insurance would cover (BBB)
  • Copay and deductible surprises (BBB)
  • Not billed to Medicare, HMO or Medicaid plans

See the full breakdown and real reviews below

Midi Health products & prices

Midi Health's products with published prices and what each price includes. Prescription treatments need a clinician's review first.

Prices as published by each provider, checked October 2026; confirm at checkout. "FDA-approved" and "Compounded" labels appear only where we have verified them. Dietary supplements are sold without a prescription, are not hormone therapy, and are not FDA-approved to treat menopause symptoms.

Midi Health is a virtual women's-health clinic dedicated to perimenopause and menopause. Unlike subscription services, Midi works much like a specialist practice: you book a video visit (about 30 minutes) with a women's-health nurse practitioner or certified nurse midwife trained in menopause care, leave with a personalized Care Plan, and prescriptions are sent to your pharmacy of choice.

Its standout feature is insurance - Midi is in-network with most major commercial plans. This review covers how it works, what it costs and who it fits.

Is Midi Health legit?

Yes - Midi Health is a legitimate virtual menopause clinic. Care is delivered over video by women's-health nurse practitioners and certified nurse midwives, it is in-network with most major commercial insurance plans, and prescriptions go to the pharmacy you choose.

  • Video visits with menopause-trained clinicians
  • In-network with most major commercial insurance
  • Prescriptions sent to your own pharmacy
  • Rated 4.1/5 across 1,795 Trustpilot reviews

“Legitimate” here means a real, licensed telehealth operation - not a guarantee of results. Compounded medications are not FDA-approved brand drugs. Always confirm current details and eligibility with the provider.

Key Features

  • In-network with most major commercial insurance plans
  • Video visits with menopause-trained NPs and nurse midwives
  • Care Plans that can include hormonal and non-hormonal options
  • Prescriptions sent to your pharmacy of choice
  • Follow-up visits as often as you need
  • Broader midlife care: weight management, sexual wellness, hair and skin

Treatment Options

  • Systemic hormone therapy (estrogen with progesterone as appropriate)
  • Vaginal estrogen for localized symptoms
  • Non-hormonal prescription options
  • Testosterone in selected cases (out of pocket)
  • Weight-management, sexual-wellness and hair and skin care

Pricing

Approximate only - confirm with your plan and at booking. With in-network insurance, you typically pay your usual specialist copay, coinsurance or deductible for visits, and your medication cost depends on your pharmacy benefit.

Self-pay visits have been listed at roughly $250 for an initial visit and $150 for follow-ups. Midi does not bill Medicare, and some services (such as testosterone) are out of pocket.

Check your coverage when you register.

How Midi Health Works

  1. 1
    Step 1

    Register and check coverage

    Create an account and upload your insurance card to see whether you are in-network, or choose self-pay.

  2. 2
    Step 2

    Video visit

    Meet a menopause-trained nurse practitioner or nurse midwife by video to go over your symptoms, full health history and goals.

  3. 3
    Step 3

    Care Plan and prescriptions

    Receive a personalized Care Plan; any prescriptions are sent to your pharmacy of choice, with follow-ups available whenever you need them.

Pros

  • Uses your health insurance - often the lowest-cost route for insured women
  • Live video conversation with a menopause-trained clinician
  • Prescriptions filled at your own pharmacy, typically through your drug coverage
  • Broad midlife care beyond HRT, including non-hormonal options

Cons

  • Requires scheduling a video visit rather than a quick async intake
  • Not billed to Medicare
  • Costs vary by plan - deductibles and copays can add up
  • Medication is not bundled or delivered as part of a single subscription

Interested in Midi Health?

Visit their site to check eligibility and current pricing.

Visit Midi Health

Who It's Best For

  • Women with commercial (e.g. PPO) insurance who want it to cover care
  • Anyone who prefers a live video conversation with a clinician
  • Women with more complex histories who want a longer consultation

What do Midi Health customers say?

All 46 of the newest reviews were 5 stars, overwhelmingly for being heard by knowledgeable clinicians - often after being dismissed elsewhere. The lower 4.1 overall reflects older reviews and BBB complaints that are mostly about insurance billing. Midi Health is rated 4.1 out of 5 on Trustpilot across 1,795 reviews. Below, the themes in the 46 most recent reviews we read in full (as of Nov 3, 2026), with how many mention each.

Most praised

  • Feeling heard by the clinician (31 of 46 reviews)
    "I never felt rushed or dismissed... she took the time to understand what I've been experiencing." - Carissa Woleslagle
  • Dismissed by other doctors first (11 of 46 reviews)
    "I have been dismissed for years... too young to be going through perimenopause at 39." - Arri
  • Feeling better on treatment (9 of 46 reviews)
    "In the two years since first coming under their care my life has improved in every single way possible." - Kat
  • Easy scheduling, fast prescriptions, insurance help (9 of 46 reviews)
    "My prescription was sent to my pharmacy after the appointment and I was able to start the recommended treatment that same day!" - Sarah

Most common complaints

  • Still working on some symptoms (1 of 46 reviews)
    Sleep and energy improved, but brain fog and fatigue were still being adjusted for (5 stars).
  • Bumpy first weeks on HRT (1 of 46 reviews)
    A few emotional ups and downs in the first couple of weeks before things settled (5 stars).
Better Business BureauRated B, BBB-accredited, with about 175 complaints closed in 3 years. Complaint themes: billing - visits patients thought were covered becoming bills, copay changes, deductibles. (Checked Oct 19, 2026.)

Trustpilot figures as shown on Nov 3, 2026; BBB figures as shown on Oct 19, 2026. Ratings change - check Trustpilot and bbb.org for the latest. We don't edit or select reviews to change the picture: the sample is the most recent menopause-related reviews at the time, including low-star ones.

Midi Health logo

Midi Health reviews on

Trustpilot
(1,795 reviews)
Oct 22, 2026

I have been dismissed for years

“I have been dismissed for years by my women's health care providers that I was either "too young" to be going through perimenopause beginning at age 39 or my hormone levels were "normal" at 43. I finally had enough of being dismissed and decided to try Midi. My Midi clinician listened to all of my concerns, my symptoms, as well as my past gynecological and family history. With compassion and understanding, she and I formulated a plan to treat my perimenopause symptoms within that one half hour and I was able to pick up my HRT the very next day from my pharmacy. The best part is that Midi takes my insurance and I can be seen in the comfort of my own home.”

A

Arri

US

Oct 21, 2026

Finally feeling heard and hopeful

“My experience with my clinician has been wonderful so far. I felt listened to, my symptoms and previous medications were discussed, and I appreciated the collaborative approach. Since starting treatment, I've noticed meaningful improvements in my sleep, along with some increased energy and motivation. I still have symptoms we're working on, particularly brain fog and fatigue, but I appreciate that my concerns were taken seriously and that my treatment plan was adjusted based on how I've been responding.”

T

Tonia Reid

US

Oct 29, 2026

Please, get the services you deserve

“I was struggling with lack of sleep, very painful joints, ridiculous hot flashes, painful sex, and trust issues with the healthcare industry, that caused me to not seek care for more than 15 years. I now feel seen, supported, and more like myself.”

M

MoMzoMbie

US

Oct 31, 2026

Empathetic care and quick next steps!

“I had a really great experience with my Midi provider and left the visit with clear next steps. My provider listened to my concerns and provided helpful recommendations. My prescription was sent to my pharmacy after the appointment and I was able to start the recommended treatment that same day!”

S

Sarah

US

Oct 21, 2026

My provider was knowledgeable

“My provider was so knowledgeable and listened to my symptoms and based her treatment plan on my clinical presentation rather than just doing labs, which are not accurate in this diagnosis. I would recommend Midi Health especially if you have been turned down or you have a provider that doesn't take your symptoms seriously!”

M

Maddie Martin

US

Oct 28, 2026

My provider was fabulous

“My provider was fabulous. She was professional, kind, knowledgeable and thorough. She made the visit stress free and easy. They also helped navigate any insurance issues that came up.”

E

Erika

US

Oct 28, 2026

I had my first appointment with Midi

“My provider was warm, attentive, and genuinely listened to my concerns. I never felt rushed or dismissed, and I really appreciated that she took the time to understand what I've been experiencing rather than jumping straight to a treatment recommendation. She explained possible options, recommended additional testing, and developed a plan for moving forward.”

C

Carissa Woleslagle

US

Oct 28, 2026

From barely surviving to completely thriving

“I was already deep in the throes of perimenopause when I found Midi, not knowing that my daily challenges were all due to a natural decline in hormones. In the two years since first coming under their care my life has improved in every single way possible.”

K

Kat

US

Oct 1, 2026

Convenience and excellent provider and care

“The provider has been amazing with listening and changing my treatment plan as needed. She has been friendly, kind, and clearly knowledgeable. She has been careful to make sure my medications are safe, monitor side effects, ensure they are working as they should, and make sure I have refills as needed. The convenience has just been amazing too!”

E

Erin Woltjen

US

Oct 1, 2026

I feel heard and seen

“What made my experience great is that they listened to me! I felt heard and seen! My concerns were not dismissed. I was suffering in silence for five years and no one would listen or believe me. The treatment plan put in place for me is changing my life! I am now mending relationships and getting my life back thanks to MIDI Health.”

T

Terri Wilson

US

Oct 1, 2026

Scheduling with Midi was easy and I'm myself again

“Scheduling with Midi was easy and I quickly had my appointment. My provider is knowledgeable, efficient and pleasant. My hot flashes are gone and I feel like myself again.”

M

Marcy Wofford

US

Sep 29, 2026

My health care provider listened

“My health care provider (Holly) listened to my issues and took the time to explain them and address them. She made sure to provide a treatment that my insurance covers, and I am so happy to have received help. I am already feeling the effects of my treatment and I appreciate it a lot.”

J

Julie Harris

US

Sep 29, 2026

My provider

“My provider, Jayne Fortenberry, was kind and very informative! She listened to me and made me feel at ease with the process of starting HRT. I feel so grateful for her! The whole process was seamless!”

C

Candita Shoemake

US

Sep 29, 2026

I was a person and not just a patient

“Since going to the doctor on my own as a young adult until 40+, I have never spent more time with a doctor who saw me as a person and who truly heard me. From scheduling to logging off of the appointment was done with ease. My provider got to know me more in my 30 minute visit than my own PCP. She was very thorough, patient, knowledgeable and willing to see me as person and not just the next patient. I know it's crazy to say but I'm actually excited for my next appointment.”

H

Holman

US

Sep 28, 2026

No BS

“There is no re-explaining, no over justifying. My clinician listened, she educated, we discussed, then there was a clear plan with clear check-ins. No BS, just women getting healthcare.”

E

Erin Olson

US

Sep 28, 2026

Feeling great!

“My provider was very attentive, listening to my concerns and explaining different treatment options thoroughly, including possible side effects. She is personable and remembers me from one visit to the next. My treatment plan has already alleviated so many of my symptoms. The system is easy to access and use.”

K

Karen Reynolds Mohme

US

1 / 16

Final Verdict

Midi Health is our top pick, and the best option on our list for women who want to use their insurance and prefer a real-time conversation with a menopause-trained clinician. It behaves like a specialist practice: longer visits, a full Care Plan that can include non-hormonal options, and prescriptions at your own pharmacy.

It is our top pick because it treats menopause as a specialty: menopause-trained clinicians, real-time visits and insurance billing put expert care within reach of most women with commercial coverage. The trade-offs are that it is less convenient than an appointment-free subscription and costs are harder to predict until you check your plan.

HRT carries real risks - including blood clots, stroke and breast-cancer considerations - and is not suitable for everyone, which a live visit is well placed to work through. Confirm your coverage before booking.

This review is general information, not medical advice.

Visit Midi Health

Midi Health Review: FAQs

Is Midi Health legit?

Yes - Midi Health is a legitimate virtual menopause clinic. Care is delivered over video by women's-health nurse practitioners and certified nurse midwives, it is in-network with most major commercial insurance plans, and prescriptions go to the pharmacy you choose.

How much does Midi Health cost?

Approximate only - confirm with your plan and at booking. With in-network insurance, you typically pay your usual specialist copay, coinsurance or deductible for visits, and your medication cost depends on your pharmacy benefit. Self-pay visits have been listed at roughly $250 for an initial visit and $150 for follow-ups. Midi does not bill Medicare, and some services (such as testosterone) are out of pocket. Check your coverage when you register.

What treatments does Midi Health offer?

Midi Health offers Systemic hormone therapy (estrogen with progesterone as appropriate), Vaginal estrogen for localized symptoms, Non-hormonal prescription options, Testosterone in selected cases (out of pocket), Weight-management, sexual-wellness and hair and skin care.

Who is Midi Health best for?

Midi Health is best for Women with commercial (e.g. PPO) insurance who want it to cover care; Anyone who prefers a live video conversation with a clinician; Women with more complex histories who want a longer consultation.

Is Midi Health worth it?

Midi Health is our top pick, and the best option on our list for women who want to use their insurance and prefer a real-time conversation with a menopause-trained clinician. It behaves like a specialist practice: longer visits, a full Care Plan that can include non-hormonal options, and prescriptions at your own pharmacy. It is our top pick because it treats menopause as a specialty: menopause-trained clinicians, real-time visits and insurance billing put expert care within reach of most women with commercial coverage. The trade-offs are that it is less convenient than an appointment-free subscription and costs are harder to predict until you check your plan. HRT carries real risks - including blood clots, stroke and breast-cancer considerations - and is not suitable for everyone, which a live visit is well placed to work through. Confirm your coverage before booking. This review is general information, not medical advice.

Does Midi Health take insurance?

Yes. Midi is in-network with most major commercial and PPO insurance plans, so visits usually cost your normal specialist copay, coinsurance or deductible. Midi does not bill Medicare, and some services (such as testosterone) are out of pocket. Check your coverage when you register.

How much does Midi Health cost without insurance?

Self-pay visits have been listed at roughly $250 for the first visit and $150 for follow-ups. Medication is billed separately through your pharmacy. Confirm current prices when you book.

Is Midi Health available in Canada?

No. Midi Health serves patients in the United States; it is not a telehealth option for people living in Canada.

What is Midi Health?

Midi Health is a US virtual clinic for perimenopause and menopause. Care happens over video with nurse practitioners and certified nurse midwives trained in midlife women's health, it bills most commercial PPO insurance plans, and prescriptions - hormone therapy, non-hormonal options and, in some states, testosterone - go to the pharmacy you choose.

How much does Midi Health cost per month?

Midi has no monthly membership fee - you pay per visit plus your medication. With in-network PPO insurance, Midi says patients pay about $50 per visit on average; self-pay is about $250 for the first visit and $150 for follow-ups. Medication is priced by your pharmacy and drug plan, so generic estradiol and progesterone are often inexpensive with coverage.

What do Midi Health reviews say?

Midi held a 4.1 rating from 1,795 Trustpilot reviews when we checked on November 3, 2026. All 46 of the newest reviews gave 5 stars, most often because clinicians listened and explained options - many after being dismissed by other doctors. The lower overall score reflects older reviews, mostly about insurance billing. It is accredited by the Better Business Bureau.

What are the most common Midi Health complaints?

Most Midi Health complaints are about insurance billing rather than care. Its BBB profile listed about 175 complaints closed in three years when we checked on October 19, 2026, mainly over visits patients expected to be covered becoming bills, copay changes and deductibles. Midi also doesn't bill Medicare, HMO or Medicaid plans. Check your coverage when you register, and ask what a visit will cost if your deductible isn't met.

What are the best Midi Health alternatives?

If you don't have PPO insurance or don't want video visits, the main alternatives are Winona (physician-led, no appointment, self-pay per product with medication included), LifeMD (video or message-based care, plans from about $67/month on six-month billing), Gala (one flat monthly price, advertised from $79, with medication included) and Wisp (a low-cost consult with prescriptions sent to your pharmacy). Midi is usually the better fit if you have commercial PPO coverage or want a face-to-face conversation.

More on Midi Health

The questions people ask before signing up - answered in depth.

Sources & methodology

We built this review of Midi Health from the provider's own published pricing, plans and policies, cross-checked against regulatory and peer-reviewed medical references, and read alongside real customer feedback. Prices and plan details were verified against the provider's published information; we do not take providers' word for their own claims without checking.

Provider information

Pricing, plans, shipping and policies, checked against each provider's own site.

  • Midi Health - pricing, plans & policies as published on its own site

Provider data checked September 2026

Customer & community feedback

Third-party signals shown on this page and in our full reviews: verified Trustpilot ratings, public Reddit discussions, and independent YouTube reviews. We report what these sources say - we never fold their ratings into our own scores.

Medical & regulatory references

  1. 1.FDA Approves Labeling Changes to Menopausal Hormone Therapy Products - U.S. Food & Drug Administration - February 2026
  2. 2.FDA Requests Labeling Changes to Clarify the Benefit/Risk Considerations for Menopausal Hormone Therapies - U.S. Food & Drug Administration - November 2025
  3. 3.The Women's Health Initiative Randomized Trials and Clinical Practice: A Review - Manson JE et al., JAMA - 2024;331(20):1748-1760
  4. 4.The 2022 hormone therapy position statement of The North American Menopause Society - Menopause (journal), The Menopause Society - 2022;29(7):767-794
  5. 5.The 2023 nonhormone therapy position statement of The North American Menopause Society - Menopause (journal), The Menopause Society - 2023
  6. 6.Menopause: identification and management (NG23, updated November 2024) - National Institute for Health and Care Excellence (NICE)
  7. 7.FDA Update on Estradiol Transdermal Patch Availability - U.S. Food & Drug Administration - 2026
  8. 8.Hormone Therapy for Menopause - patient FAQ - American College of Obstetricians and Gynecologists (ACOG)
  9. 9.Menopause - overview - National Institute on Aging (NIA), NIH

Last reviewed September 2026. We revisit comparisons when providers change their pricing or policies. This page is information only and is not medical advice - always consult a licensed clinician before starting treatment.