Wisp Reviews
Fast, low-cost online menopause care from board-certified providers - prescriptions sent same-day to your local pharmacy
Last updated: Nov 8, 2026
Medical reviewer: Francheska Capistrano, RMT, MPH · How we review
Medical reviewer: Francheska Capistrano, RMT, MPH · Medical Content Reviewer
Reviews this site’s health content for scientific accuracy · Written by HRT Women Editorial Team · How we review
We may earn a commission from links on this page - it never affects our rankings (how we stay objective).
The bottom line
Wisp is a good fit for women who want a quick, low-cost route to a hormone therapy prescription from a board-certified provider, filled at their own pharmacy. Its pharmacy model means insurance or a discount card can keep medication costs low, and it's available in all 50 states.
The trade-offs are real: it's a broad women's health service rather than a menopause specialist, medication is an extra cost, and some reviewers report slow replies and prescription mix-ups - so women who want ongoing, menopause-focused support may prefer Winona's physician messaging or Midi's video visits.
What do Wisp reviews say?
Wisp reviews are split. It held 4.1 stars from 11,616 Trustpilot reviews when we checked on November 6, 2026, across all its services. Of the 60 newest reviews, 41 gave 5 stars - mostly for fast, easy prescriptions - while 17 gave 1 or 2 stars, mainly over slow replies, prescriptions that didn't reach the pharmacy, and billing. None of the 60 was about menopause care, and we found no BBB profile for Wisp.
Most praised
- Fast, easy prescriptions (38 of the 60 newest reviews)
- Cheaper than urgent care or a doctor's visit (7 of 60)
Most common complaints
- Slow or no reply from the care team (5 of 60)
- Prescription not sent, incomplete or wrong (5 of 60)
- Billing, refunds or charges without approval (5 of 60)
Wisp is best known for fast online care for birth control, UTIs and sexual health, and it now offers menopause and perimenopause consults too. You choose a menopause consult, complete an online health questionnaire, and a board-certified provider reviews it.
If hormone therapy is appropriate, the prescription is sent the same day to the pharmacy you choose - so your medication is priced by your insurance or a discount card rather than bundled into a subscription. Wisp says menopause care is available in all 50 states.
This review covers what it prescribes, what it costs, what customers say and who it suits.
Is Wisp legit?
Yes - Wisp is a legitimate US telehealth company. Board-certified providers review each consult before prescribing, and prescriptions are sent to a licensed pharmacy you choose. Its Trustpilot profile has 11,616 reviews (4.1), mostly about birth control and UTI care; as with any HRT, whether it's appropriate for you is a medical decision.
- Board-certified providers
- Prescription only after review
- Prescriptions filled at your own pharmacy
- Rated 4.1/5 across 11,616 Trustpilot reviews
“Legitimate” here means a real, licensed telehealth operation - not a guarantee of results. Compounded medications are not FDA-approved brand drugs. Always confirm current details and eligibility with the provider.
Key Features
- Board-certified providers review every menopause consult
- Online questionnaire - no appointment to schedule
- Prescriptions sent same-day to your local pharmacy
- Medication priced through your insurance or Wisp's discount card
- Menopause care offered in all 50 states
- HSA and FSA accepted
Treatment Options
- Estradiol, including patches (provider-selected)
- Progesterone (for women with a uterus taking estrogen)
- Estradiol vaginal cream for dryness and urinary symptoms
- Other women's health care on the same platform, such as birth control and UTI treatment
Pricing
Approximate only - confirm at checkout. Wisp's menopause page lists consults from about $33/month, while some third-party reviews describe a $99 consult that covers follow-ups and about three months of access to the care team - so check which plan you're offered.
Medication is paid separately at your pharmacy, through your insurance or Wisp's discount card; generic estradiol and progesterone are often inexpensive. HSA and FSA cards are accepted.
How Wisp Works
- 1Step 1
Choose a menopause consult
Answer an online questionnaire about your symptoms, periods, health history and medications. Be thorough - a history of blood clots, stroke or certain cancers matters a great deal for HRT.
- 2Step 2
Provider review
A board-certified provider reviews your answers and decides whether hormone therapy or another treatment is appropriate.
- 3Step 3
Pick up at your pharmacy
If prescribed, the prescription is sent the same day to your local pharmacy, where you pay through your insurance or Wisp's discount card.
Pros
- Low entry price - the consult is cheap compared with subscriptions that bundle medication
- Prescriptions go to your own pharmacy the same day, so insurance can cover the medication
- Board-certified providers, and menopause care in all 50 states
- One platform for menopause and other women's health needs
Cons
- Medication is a separate cost at your pharmacy
- A broad women's health platform rather than a menopause specialist - none of the recent Trustpilot reviews we read were about menopause care
- Some reviewers report slow replies, prescriptions not reaching the pharmacy, and being charged when not approved
- Pricing is presented differently in different places - confirm the consult price at checkout
Who It's Best For
- Women who want a fast, low-cost route to an HRT prescription
- Those with insurance that covers generic estradiol and progesterone at their pharmacy
- Women who already use Wisp for other care and want menopause support in the same place
What do Wisp customers say?
Reviewers mostly praise how quickly a prescription reaches their local pharmacy - but none of the 60 newest reviews were about menopause care (most concern UTIs, birth control and testing), and about 3 in 10 gave 1 or 2 stars, mostly over slow replies, prescriptions that didn't reach the pharmacy and billing. Wisp is rated 4.1 out of 5 on Trustpilot across 11,616 reviews. Below, the themes in the 60 most recent reviews we read in full (as of Nov 6, 2026), with how many mention each.
Most praised
- Fast, easy prescriptions (38 of 60 reviews)
"Was able to input my symptoms, have a doc review and get a prescription all within a couple of hours." - Sha'dana Jenkins - Cheaper than urgent care or a doctor's visit (7 of 60 reviews)
"Since my insurance doesn't cover this medication, Wisp provided a GoodRx card... My out of pocket cost went from $120 to $45." - Nathalie Deoliveira Hoffman
Most common complaints
- Slow or no reply from the care team (5 of 60 reviews)
"I have messaged 4 times in the app since 2:30pm (it is now 5:30) and have not received a response." (1 star) - Prescription not sent, incomplete or wrong (5 of 60 reviews)
"Only one of my prescriptions were actually sent to the pharmacy." (1 star) - Billing, refunds or charges without approval (5 of 60 reviews)
"I wasn't approved for my prescription with no explanation but still charged the consult review." (1 star)
Trustpilot figures as shown on Nov 6, 2026. Ratings change - check Trustpilot for the latest. We don't edit or select reviews to change the picture: the sample is the 60 most recent reviews across all of Wisp's services, including low-star ones - none of them was about menopause care.
Wisp reviews on
TrustpilotGreat service all from your home
“Was able to input my symptoms, have a doc review and get a prescription all within a couple of hours. I opted to pick up from my local pharmacy and they worked on the prescription as soon as they opened. It cost me what an urgent care visit would have but I didn't have to leave my house for a visit.”
Sha'dana Jenkins
US
Too good and true!
“I was surprised by how easy it was to create an account, fill out medical history form, verify my ID and get a prescription sent to my local pharmacy. Since my insurance doesn't cover this medication, Wisp provided a GoodRx card for me to use at the pharmacy. My out of pocket cost went from $120 to $45. They respond to inquiries and issues quickly.”
Nathalie Deoliveira Hoffman
US
Wisp Customer Review
“The service has been responsive and informative. Your clinicians were able to address my concerns and give me knowledgeable answers to my requests. Additionally, the turnaround time for a response was almost immediate.”
Amber Vinegar
US
Simple, easy and I didn't have to leave my house!!
“I entered my information, took a picture of my driver's license, my pharmacy information, answered the symptom questions and that was it!! Within a couple hours I got an email saying my prescription was sent to my pharmacy. This cost $65. Totally worth the money and my rx was covered by my insurance.”
MNJennifer
US
Final Verdict
Wisp is a good fit for women who want a quick, low-cost route to a hormone therapy prescription from a board-certified provider, filled at their own pharmacy. Its pharmacy model means insurance or a discount card can keep medication costs low, and it's available in all 50 states.
The trade-offs are real: it's a broad women's health service rather than a menopause specialist, medication is an extra cost, and some reviewers report slow replies and prescription mix-ups - so women who want ongoing, menopause-focused support may prefer Winona's physician messaging or Midi's video visits.
Wisp Review: FAQs
Is Wisp legit?
Yes - Wisp is a legitimate US telehealth company. Board-certified providers review each consult before prescribing, and prescriptions are sent to a licensed pharmacy you choose. Its Trustpilot profile has 11,616 reviews (4.1), mostly about birth control and UTI care; as with any HRT, whether it's appropriate for you is a medical decision.
How much does Wisp cost?
Approximate only - confirm at checkout. Wisp's menopause page lists consults from about $33/month, while some third-party reviews describe a $99 consult that covers follow-ups and about three months of access to the care team - so check which plan you're offered. Medication is paid separately at your pharmacy, through your insurance or Wisp's discount card; generic estradiol and progesterone are often inexpensive. HSA and FSA cards are accepted.
What treatments does Wisp offer?
Wisp offers Estradiol, including patches (provider-selected), Progesterone (for women with a uterus taking estrogen), Estradiol vaginal cream for dryness and urinary symptoms, Other women's health care on the same platform, such as birth control and UTI treatment.
Who is Wisp best for?
Wisp is best for Women who want a fast, low-cost route to an HRT prescription; Those with insurance that covers generic estradiol and progesterone at their pharmacy; Women who already use Wisp for other care and want menopause support in the same place.
Is Wisp worth it?
Wisp is a good fit for women who want a quick, low-cost route to a hormone therapy prescription from a board-certified provider, filled at their own pharmacy. Its pharmacy model means insurance or a discount card can keep medication costs low, and it's available in all 50 states. The trade-offs are real: it's a broad women's health service rather than a menopause specialist, medication is an extra cost, and some reviewers report slow replies and prescription mix-ups - so women who want ongoing, menopause-focused support may prefer Winona's physician messaging or Midi's video visits.
What is Wisp?
Wisp (hellowisp.com) is a US women's health telehealth company. It's best known for birth control, UTI and sexual health care, and it also offers menopause and perimenopause consults with board-certified providers, with prescriptions sent the same day to your local pharmacy.
Does Wisp take insurance for menopause care?
The consult is paid to Wisp directly (HSA and FSA cards are accepted). Your medication is filled at your local pharmacy, where your insurance can cover it - or Wisp's discount card can lower the cash price if it doesn't.
How much does Wisp menopause care cost?
Wisp's menopause page lists consults from about $33/month, while some third-party reviews describe a $99 consult that includes follow-ups and about three months of care-team access. Medication is paid separately at your pharmacy. Confirm the current price at checkout.
What does Wisp prescribe for menopause?
Wisp's providers can prescribe estradiol (including patches), progesterone for women with a uterus, and an estradiol vaginal cream for dryness and urinary symptoms, if appropriate after reviewing your health history.
What do Wisp reviews say?
Wisp held a 4.1 rating from 11,616 Trustpilot reviews when we checked on November 6, 2026, across all of its services. Of the 60 newest reviews, 41 gave 5 stars - mostly for fast, easy prescriptions - and 17 gave 1 or 2 stars, mainly over slow replies, prescriptions not reaching the pharmacy and billing. None of the 60 was about menopause care.
Is Wisp available in my state?
Wisp says its menopause care is available in all 50 states. Medication availability depends on your local pharmacy.
Related
Sources & methodology
We built this review of Wisp from the provider's own published pricing, plans and policies, cross-checked against regulatory and peer-reviewed medical references, and read alongside real customer feedback. Prices and plan details were verified against the provider's published information; we do not take providers' word for their own claims without checking.
Provider information
Pricing, plans, shipping and policies, checked against each provider's own site.
- Wisp - pricing, plans & policies as published on its own site
Provider data checked September 2026
Customer & community feedback
Third-party signals shown on this page and in our full reviews: verified Trustpilot ratings, public Reddit discussions, and independent YouTube reviews. We report what these sources say - we never fold their ratings into our own scores.
Medical & regulatory references
- 1.FDA Approves Labeling Changes to Menopausal Hormone Therapy Products - U.S. Food & Drug Administration - February 2026
- 2.FDA Requests Labeling Changes to Clarify the Benefit/Risk Considerations for Menopausal Hormone Therapies - U.S. Food & Drug Administration - November 2025
- 3.The Women's Health Initiative Randomized Trials and Clinical Practice: A Review - Manson JE et al., JAMA - 2024;331(20):1748-1760
- 4.The 2022 hormone therapy position statement of The North American Menopause Society - Menopause (journal), The Menopause Society - 2022;29(7):767-794
- 5.The 2023 nonhormone therapy position statement of The North American Menopause Society - Menopause (journal), The Menopause Society - 2023
- 6.Menopause: identification and management (NG23, updated November 2024) - National Institute for Health and Care Excellence (NICE)
- 7.FDA Update on Estradiol Transdermal Patch Availability - U.S. Food & Drug Administration - 2026
- 8.Hormone Therapy for Menopause - patient FAQ - American College of Obstetricians and Gynecologists (ACOG)
- 9.Menopause - overview - National Institute on Aging (NIA), NIH
Last reviewed September 2026. We revisit comparisons when providers change their pricing or policies. This page is information only and is not medical advice - always consult a licensed clinician before starting treatment.